Financial Services

Mobile carrier adds financial services for subscribers in another country to enable them to make money remittances, pay bills and make purchases via Polyphone.

Personal Account

Personal account is where the subscribers can check their balance, change price plan, buy additional minutes, SMS and Internet data.

It’s also where they link cards or e-money accounts to their mobile wallet in order to transfer part of their earnings to family or to pay their expenses.

This way, personal account replaces several applications at once.

subscribers are serviced by assistant bot

reduction of customer support load

Assistant Bot

Assistant bot helps subscribers to navigate in their account. The bot tells the user where they can change their plan, how to add a new number, or link a card.

Subscribers don’t have to call the customer service, listen to a voice robot and dial extension numbers. The assistant bot takes on the first line of support calls.

Bill Payments

Users pay utility, telephone, Internet, TV bills, fines, taxes and fees, top up transport cards and repay loans.

As a result, almost all user payments go through Polyphone.

Loans of any types can be approved

Loans

Assistant bot helps subscribers to navigate in their account. The bot tells the user where they can change their plan, how to add a new number, or link a card.

Subscribers don’t have to call the customer service, listen to a voice robot and dial extension numbers. The assistant bot takes on the first line of support calls.

What’s More

Cashback

Geo-targeted ads
Money withdrawal and cash-out
USSD, push and pop-up ads
Bot platform

Partner ads in app’s blogging channels
Gaming portal